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The Full Story

About

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Refund/Cancellation Policy

Refund/Cancellation Policy:

At Create Beauty Copperopolis, we are committed to providing exceptional services and products to our valued customers. Please read our refund and cancellation policy carefully before making a purchase.

Services: We do not offer refunds for services rendered. Once a service has been provided, payment is considered final. In the event of any dissatisfaction or concerns regarding a service, we encourage customers to reach out to our customer service team promptly for resolution.

Products: All sales of products are final. We do not accept returns or offer refunds for products purchased through our website or in-person. However, if you receive a damaged or defective product, please contact us within [number of days] days of receiving your order to arrange for a replacement or store credit.

Cancellation: Cancellation of appointments for services must be made 24 hours in advance. Failure to cancel within this timeframe may result in a $30 cancellation fee.

Contact Us: If you have any questions or concerns about our refund and cancellation policy, please don't hesitate to contact us at 209-785-6106. Our team is here to assist you and ensure your satisfaction with our services and products.

Service Fulfillment

Service Fulfillment: Upon purchase of a service from our website, customers will receive a confirmation email detailing the specifics of their appointment or treatment. Services will be provided within the timeframe specified at the time of booking, unless otherwise stated on our website or during the booking process.

Treatment Usage: Customers have 90 days from the date of purchase to utilize their treatments, unless otherwise indicated on our website or during the booking process. Any unused treatments after this period may expire, and refunds or extensions may not be provided.

Delivery Format: Our services are provided in-person at our location in Copperopolis, California (as well as mobile if requested and approved) Customers are required to schedule appointments for treatments in advance and present their confirmation email or proof of purchase upon arrival.

Contact Us: If you have any questions or concerns about our fulfillment and shipping policy, please don't hesitate to contact us at 209-785-6106. Our team is dedicated to ensuring your satisfaction and providing any assistance you may need throughout the service fulfillment process.

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